WhatsApp Automation / Subcategory

WhatsApp Support

Support inboxes and CPaaS products used to run customer service on WhatsApp.

Twilio’s messaging APIs power WhatsApp notifications and support conversations at scale.

Bird (MessageBird) is an omnichannel platform with WhatsApp for customer conversations.

Vonage APIs include WhatsApp messaging for customer engagement and support use cases.

Infobip is a global CPaaS with WhatsApp Business for support, OTP, and lifecycle messages.

Sinch provides customer-engagement APIs including WhatsApp for enterprises.

Zendesk connects WhatsApp into ticketing so support teams can reply from one workspace.

Freshdesk omnichannel support includes WhatsApp as a customer conversation channel.

Tawk.to offers free live chat and messaging tools used by support teams worldwide.

LiveChat’s platform extends website chat into broader messaging, including business channels.

Tidio combines chatbots and live agents, including messaging channels for small businesses.