Infobip

WhatsApp Support

Infobip

Infobip is a global CPaaS with WhatsApp Business for support, OTP, and lifecycle messages.

Flows

WhatsApp that behaves like a team

Welcome

A first message that explains who you are and what to tap next.

Catalog

Products or slots inside the chat, with a clean handoff to payment.

Reminders

Bookings, OTPs, and order updates on a template you approved.

Inbox

A shared desk so nights and weekends are covered.

Infobip

Infobip

Inbox, not chaos

Infobip covers WhatsApp Support: catalogs, reminders, and a shared inbox so two agents never reply to the same chat.

How chats are handled
15kChats / mo
< 30sFirst reply
17Templates
24/7Coverage

Start a WhatsApp thread

Share your number. We will send a sample flow.

Talk on WhatsApp