Welcome
A first message that explains who you are and what to tap next.
WhatsApp Notifications
Twilio Verify and Programmable Messaging are widely used for OTPs and WhatsApp alerts.
Flows
A first message that explains who you are and what to tap next.
Products or slots inside the chat, with a clean handoff to payment.
Bookings, OTPs, and order updates on a template you approved.
A shared desk so nights and weekends are covered.
Twilio
Twilio covers WhatsApp Notifications: catalogs, reminders, and a shared inbox so two agents never reply to the same chat.
How chats are handled