Pilot first
One warehouse or one entity before the empire.
ERP
Toast as the backbone
Toast is a restaurant POS and operations platform covering orders, payroll, and online ordering.
Operations without the swivel chair
Toast covers Retail ERP: inventory, orders, and finance talking to each other instead of three exports.
Go-live is a process, not a weekend. The site explains the modules before anyone signs a statement of work.
Implementation
How we keep rollouts honest
Master data
Items and accounts cleaned before go-live theater.
Training in the UI
People click the real screens, not a PDF.