Usage over vanity
Metrics that change a decision, not just a screenshot.
Company
The team behind Tidio
Tidio offers live chat, chatbots, and email for small business websites.
SaaS with a point of view
Tidio focuses on Customer Support SaaS: fewer settings, clearer charts, and a billing story customers understand.
We ship a hosted product, public docs, and a status page energy: if it is down, we say so.
Product principles
How we decide what to build
Onboarding in minutes
A first workspace without a 40-page setup guide.
Fair plans
Pricing that maps to seats or usage, written in English.