Customer Support SaaS

Freshdesk

Freshdesk is Freshworks’ helpdesk SaaS for omnichannel support and automation.

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Product

A workspace that stays out of the way

Workspace

Workspace

Invite the team and keep projects in one login.

Insights

Insights

Dashboards that answer “what changed this week?”

Automation

Automation

Rules for the repetitive work nobody wants to own.

Admin

Admin

Roles, billing, and an audit trail for the grown-up stuff.

Freshdesk

Freshdesk

SaaS with a point of view

Freshdesk focuses on Customer Support SaaS: fewer settings, clearer charts, and a billing story customers understand.

Product story
6k+Workspaces
99.9%Uptime
21Integrations
SOC2Mindset

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